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Homecare Tel: 0141 427 3665

info-glasgow@clydehealthcare.com

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Home › Staff Satisfaction Questionnaire ›

Staff Satisfaction Questionnaire

The purpose of this questionnaire is to find out if Clyde Healthcare Ltd is providing a quality service to you. Questionnaires are part of our quality assurance process.

It is optional for you to put your name on this form, but in doing so it will enable us to address any issue you may have identified.

Name:

Email Address :

Post:

Offer of assignments

Are you contacted often enough with offers of work?: *

Yes

No

Are you offered work at the times you are available?: *

Yes

No

Are you offered work in your preferred field of work?: *

Yes

No

Are you given enough details of the assignments offered?: *

Yes

No

Are you given enough travel details?: *

Yes

No

How long have you worked with the company?: *

Which location do you mainly work in?: *

Nursing management team

Are the office staff courteous and helpful?: *

Yes

No

Have you contacted the on – call coordinator?: *

Yes

No

Do the staff respond quickly if you phone out of hours?: *

Yes

No

Training and Development

Are you aware of the training the company offers?: *

Yes

No

Have you been able to access training?: *

Yes

No

Is there any specific training you feel you need? Please specify below: *

Yes

No

Would you like further information on ILA or SVQs?: *

Yes

No

Wages Department

Have you contacted the office regarding a wage query?: *

Yes

No

When you have contacted the Wages Department about a wage query, was it dealt with promptly?: *

Yes

No

Do you receive your payslip by Friday each week?: *

Yes

No

Are you paid holiday pay on time?: *

Yes

No

Are you sent enough time sheets each week?: *

Yes

No

Communications

Do you find the Quarterly News Letter informative?: *

Yes

No

Would you like to receive the Quarterly News Letter by email?: *

Yes

No

Would you like to receive other information by email?: *

Yes

No

Policies and Procedures

Have you got a copy of the Staff Handbook?: *

Yes

No

Have you got a copy of SSSC Code of Conduct?: *

Yes

No

Have you got a copy of The National Care Standards Handbook?: *

Yes

No

Comments:

Would you be willing to have your feedback displayed on our website?: *

Yes, please quote me

Yes, but keep my identity anonymous

No thanks

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